I spent Tuesday from 7AM to 11:47PM on the computer, off and on, with IT Support. Computer died again. After the one man had cleared it, I had no protection so three days later, I got infected again. Had no Trojans (in some cases, this would be bad, but not in this one) but 31 Mal ware infected parts!!! My speakers had even deserted me.
I talked to Brian, Stephanie, Jason, Michael and Christopher...and many I did not write down. Each did their own thing but no one made my computer whole again. At ten thirty, I said, okay I am not quiting, I've wasted my whole day, I am calling one more time. That is when I met Pedro and shall forever be grateful to this young gentleman. He discovered my computer was locking up because of the new virus protector my Internet provider installed, convinced the computer my speakers were really there, and installed a free, yes, a FREE virus protection.
All this was done remotely. I have seen places in my computer I never knew existed. I have watched computer magic as it happened. I was amazed, mad, cranky, tired, but in the end, completely satisfied...and Pedro did it!
For Pat, who insists she is tired of my snake pictures...Here is tractor and some dogs. If you don't know Pat, stop by to visit, she is a breath of fresh air!
