It took much planning...on someone else's part. We have one helper who "floats" and we use her when we can. I called by chance to see if she had any days empty. June 2st and 22nd then June 27th and 28th, those are the only days til middle of August! I said, I will take them all and did not stutter one bit!
I spent Tuesday from 7AM to 11:47PM on the computer, off and on, with IT Support. Computer died again. After the one man had cleared it, I had no protection so three days later, I got infected again. Had no Trojans (in some cases, this would be bad, but not in this one) but 31 Mal ware infected parts!!! My speakers had even deserted me.
I talked to Brian, Stephanie, Jason, Michael and Christopher...and many I did not write down. Each did their own thing but no one made my computer whole again. At ten thirty, I said, okay I am not quiting, I've wasted my whole day, I am calling one more time. That is when I met Pedro and shall forever be grateful to this young gentleman. He discovered my computer was locking up because of the new virus protector my Internet provider installed, convinced the computer my speakers were really there, and installed a free, yes, a FREE virus protection.