If my circumstances reflect my actions I need to become much Kinder. In the last two months my Canon died and required 44 emails, almost two months, two shipments and numerous calls to have warranty repair completed. Andrew's truck motor has blown (Ford). My printer doesn't work (Canon). My computer (Alien-Dell) blue screened. Andrew's phone (Apple iPhone 6S Plus) has stopped working two days after unconditional return (Verizon), warranty does not cover it since there is a scratch on it and insurance has a hundred fifty copay. I would not ask me for a recommendation on any of these brands nor on their company's customer service. I would not be KIND.
On the brighter side of K there are Klingon, my favorite, Worf